North West Exclusivity: Only 1 aesthetics group accepted per region.  |  Prepared for Chris's Thursday call.
Underlining Beauty
In partnership with
Clinic Success Partners
Prepared exclusively for Chris

You've Built a GP-Led Brand Doing £300k a Year.
Here's What Happens When You Add the System.

GP-led. Own premises. 3,000 patients in the CRM. 12 years of credibility. You already send emails and run the Dermis app, but there's a big chunk of your database that could be doing a lot more. We run two things in parallel from Week 1: a targeted reactivation campaign to your existing patients, and financially qualified ads that bring in the right kind of new patients. Not bargain hunters. People who come back.

26
5-Star Reviews
7k
Instagram Followers
£24.0k
Revenue Last Month
3000+
Existing Clients
See Your Growth Plan Calculate My ROI
Underlining Beauty
Wirral and Liverpool

"We're looking to grow the business and eventually sell it when we want to exit."

Chris Stewart, Director

Let's Reverse-Engineer
Exactly What It Takes

Set your revenue goal below. The calculator will show you precisely how many new clients you need each month, at what price points, and how many times they need to return. No guesswork.

Revenue Goal Calculator
Slide to set your targets. The numbers update live so you can see exactly what "fully booked" looks like in pounds.
£50000
£24000
£300
3x
-
Monthly Revenue Gap
-
New Clients Needed / Month
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New Clients / Month (with LTV)
-
Leads Needed (20% booking rate)
-
Ad Budget Needed (at £15 CPL)

You Don't Need More Marketing.
You Need a System.

"They promised a lot. The leads had no lifetime value. People just wanted a freebie."

Chris Stewart, Director, Underlining Beauty

Chris, you've run ads before. You've worked with agencies before. And you know exactly what went wrong. The targeting was too broad. The offers attracted bargain hunters instead of real patients. Nobody tracked whether those people actually came back for a second visit. Nobody measured lifetime value. The agencies you worked with were focused on getting leads in the door. They weren't focused on getting the right leads, or on what happened after the first appointment.

On top of that, you mentioned you've explored partnerships as a way to grow, which tells me you're thinking beyond just advertising. That's smart, and it's something we can support down the line. But right now, the biggest opportunity is closer to home. You've got 3,000 patients in your CRM. You're already emailing them through Genie AI, which is great. But there's a layer of direct, personalised outreach that can sit alongside your existing email marketing and drive a measurable spike in bookings, app downloads, and membership sign-ups. We run that in parallel with quality-focused paid ads from Day 1.

Here's what makes this different from what you've tried before. We run two things at the same time, right from the start. First, a targeted reactivation campaign to your existing patients, working alongside the email marketing you already do. Second, paid ads that are built around your GP-led credibility and targeted at people who look like your best existing patients. Everything is tracked through PatientFlo, our own custom reporting software. We use Go High Level for the outreach, but PatientFlo is built on top of that to give us functionality that off-the-shelf tools don't have: tracking the full sales cycle, measuring payback periods, and assessing lifetime value against your actual booking data from Dermis and Aesthetic Nurse Software. You see actual revenue per campaign, per location, per patient. Not impressions or clicks.

The 4 Drivers of Revenue and Value in a Clinic
Most agencies only touch the first one. We align all four.
1. Get More Patients
  • Paid acquisition (Meta ads)
  • Referral systems
  • Reactivation campaigns
  • Local visibility (SEO)
2. Revenue Per Patient
  • Multi-visit plans at consult
  • Prepayment structures
  • Bundled services
  • Clear treatment roadmaps
3. Increase Retention
  • Rebooking before leaving
  • Structured follow-up
  • Recall systems
  • Dormant reactivation
4. Enterprise Value
  • Predictable monthly profit
  • Clean financial visibility
  • Reduced owner dependency
  • Runs without oversight
A Marketing Agency
  • ✗ Gets you more leads
  • ✗ May get you more patients
  • ✗ Gives you reporting you can't action
  • ✗ Doesn't touch your pricing or offers
  • ✗ Doesn't train your team to convert
  • ✗ No help with SOPs or hiring
  • ✗ No cash flow or retention strategy
  • ✗ Doesn't increase what your business is worth
More traffic without structure = more work, same problems.
Clinic Success Partners (Growth Partner)
  • ✓ Patient acquisition (Meta ads, SEO, database)
  • ✓ Increase revenue per patient (offers, packages, upsells)
  • ✓ Train your team to convert consultations
  • ✓ Build retention systems (rebooking, follow-up, recall)
  • ✓ Offer creation and pricing strategy
  • ✓ SOPs for marketing, hiring, and operations
  • ✓ Cash flow management and financial visibility
  • ✓ AI infrastructure (chat, CRM, automation)
  • ✓ Partnership and referral strategies
  • ✓ Evergreen business fundamentals
  • ✓ Turn your clinic into a sellable asset
  • ✓ Increase enterprise value from day one
Aligned systems increase control. Structure creates scale.

Where You Are vs.
Where You Could Be

You're not starting from zero. You're starting from an exceptional foundation. Here's what changes when the system is in place.

AreaRight NowWith the System
How patients find youEmail marketing through Genie AI, the Dermis app, and reputation. You've run ads before but they brought the wrong people.Your existing email marketing continues. On top of that, we add personalised reactivation (SMS, WhatsApp) and financially qualified Meta ads running in parallel.
Your 3,000 patientsYou're emailing them, but only about 300 have downloaded the app. There's more you could be doing with direct outreach.Targeted reactivation alongside your existing emails. Personalised offers, app download prompts, membership invites. Revenue coming in within the first few weeks.
Revenue£24k a month. £300k a year. Strong, especially with no paid ads delivering consistently.Database reactivation and quality ads running in parallel. We don't make specific revenue promises, but the maths on your database is worth looking at below.
Quality of patientsPrevious ad campaigns brought people chasing deals. No repeat bookings. No lifetime value.Every lead financially qualified. Audiences modelled on your best existing patients. Lifetime value tracked per source. If a campaign brings one-timers, we cut it straight away.
Knowing what worksNo centralised visibility on what's actually driving revenue.PatientFlo shows you cost per patient, lifetime value, and performance by location. In actual pounds.
The Dermis app and membership10% have downloaded it. About 1% are paying the £129/month membership.Every campaign, both reactivation and ads, drives people to download the app and consider membership. That recurring revenue is what makes the business more valuable at exit.
Selling the businessRevenue built on reputation and relationships. Hard to transfer to a buyer.Documented acquisition system, predictable revenue, clean data across the business. That's what moves your EBITDA multiple from 3x to 5-8x.

6 Reasons You're
Already Ahead

Most clinics spend months building what you already have. Here's what that means in practice.

01
£300k a Year on Reputation
You've built a £300k business on the strength of your reputation, your email marketing, and the Dermis app. That means the foundation is solid. When you add a proper acquisition system on top of something that's already working, the results tend to compound. You're not starting from scratch.
02
Every Practitioner Is a GP
This is genuinely rare. Most aesthetic clinics are nurse-led or run by people who did a short course. When we put 'Your GP does your aesthetics' in an ad, that makes people stop and pay attention. It's the strongest trust signal in UK aesthetics, and none of your local competitors can match it.
03
3,000 Patients in the CRM
You're already in touch with them through email. But there's an additional layer of direct, personalised outreach that can sit on top of that and drive a measurable uptick in bookings. One of our clients, Marc Yune, had 570 contacts and generated £27,000 in his first week from a targeted reactivation campaign. You have more than 5 times that number. Even at a conservative rate, the potential is significant.
04
Your AI Skin Analysis Machine
This is the ideal front-end for ads. It's not a discount or a giveaway. It's a proper consultation with a GP that starts with an AI scan. The kind of person who books that is already serious about their skin and has the budget for treatment. That's a very different patient profile from someone responding to a '50% off' offer.
05
12 Years and Save Face Accredited
You've been doing this since 2013. You're on the government-backed register. You run a training academy. That kind of credibility is hard to build and impossible to fake. It makes every piece of marketing more believable.
06
Multi-Site Ambition With a Proven Model
You've already run up to 10 locations in the past, so you know the model works. When you're ready to expand again, having a documented acquisition system in place means you can replicate it at each new site. Dr Nyla is the only other multi-location competitor running ads in your region, and they're a corporate chain. Your local, personal approach is how you win that matchup.

Three Revenue Engines,
All Running in Parallel from Day 1

This is the key difference between what we do and what a marketing agency does. We don't run one thing and wait. We build everything at the same time so revenue flows from multiple directions at once.

🔍
Engine 3: Local SEO (10 Locations)
Foundation work that runs in the background. Not the focus right now.
Google Business Profile optimised. Right now you've got 26 reviews, which is low for a 12-year business. Getting that number up is a quick win.
We'd recommend setting up call tracking on your Google Business Profile. That way you'll know exactly how many calls you're getting from Google, which gives you a benchmark to improve against.
Location-specific pages on the website once it's rebuilt: 'anti-wrinkle injections Wirral', 'lip fillers Wirral', 'aesthetics Wirral'.
We also noticed the word Botox appears on around 60 pages of your current website. That's what's causing your Google Ads suspensions. We'll clean that up as part of the SEO kickstart so you're not blocked from running Google Ads down the line.
To be clear: SEO isn't the priority right now. The reactivation and paid ads are where the immediate revenue comes from. But the SEO foundation work runs in the background so that when the new website launches, you're already in a strong position. It compounds over time.

What Your Competitors
Are Doing Right Now

Pulled directly from the Facebook Ads Library and Instagram this week. Here's what's running in your market.

T
The Aesthetic Company
followers
Nurse-led aesthetics. Clinics in Central Liverpool and Wirral.
Zero Active Ads
Running: Wirral and Liverpool competitor. Nurse-led by Laura (16 years NHS experience). Not currently running active Facebook ads. Professional web presence but no doctor credentials.
Nurse-led, not doctor-led. That's a fundamentally different level of credibility. Patients who want a qualified GP doing their treatment will choose Underlining Beauty.
S
Skin Logic Wirral
4,670 followers 1,687 posts
CQC-registered. Est. 2015. 6,500+ patients seen. 813 Trustpilot reviews.
Zero Active Ads
Running: Wallasey-based. CQC-registered. Very active on social media with nearly 1,700 posts. Focused on laser hair removal. Not currently running active Facebook ads. 813 Trustpilot reviews at 5 stars.
Strong social media presence and great reviews, but not doctor-led. Chris has the GP credentials and longer track record.
D
Dr Nyla Medispa
followers
Award-winning. Multi-location: London, Cheshire, Liverpool/Crosby.
2+ Active Ads Running
Running: The biggest competitor in the region. Award-winning, multi-location (London, Cheshire, Liverpool, Manchester, Stockport). Running 2 active Facebook ads: one video ad promoting personalised treatment plans with Dr. Nyla ('Achieve Timeless Beauty'), and one image ad for skin tightening in Cheshire with a free personalised consultation offer. Both use 'Book now' and 'Learn more' CTAs. Premium positioning, no discount offers visible.
"Free personalised consultation. Award-winning skin tightening in Cheshire."
Dr Nyla is the benchmark for paid advertising in the region. They're spending real money on ads across multiple cities. But they're a corporate chain. Chris's local, personal, GP-led approach is how you compete. Patients trust a local doctor they know over a brand name.
U
Underlining Beauty
7k followers 26 5-star reviews
The Doctor Led Aesthetics and Skin Clinic. GP-only practitioners. Wirral and North West.
Zero Active Ads
What you have that they don't:
✓ Largest Instagram following in the market
✓ 26+ five-star reviews
✓ Natural enhancement positioning (premium)
✓ Warm audience ready for retargeting
✓ 3000+ existing patient database
✓ Zero competition on your core treatments
First-mover advantage: you have the best organic presence in Wirral and Liverpool and zero paid competition for PRP, microneedling, and natural fillers. Every week without ads is market share gifted to competitors who have a fraction of your following.

People Are Already Searching.
You're Just Not Showing Up Yet.

These are people actively searching with intent to book the treatments Underlining Beauty offers.

880
"botox liverpool"
Avg. treatment: £150-£300
Medium Competition
590
"lip fillers liverpool"
Avg. treatment: £170-£350
Medium Competition
320
"aesthetics wirral"
Avg. treatment: Mixed
Low Competition
260
"anti wrinkle injections wirral"
Avg. treatment: £120-£200
Low Competition
210
"dermal fillers liverpool"
Avg. treatment: £200-£350
Medium Competition
170
"skin clinic liverpool"
Avg. treatment: Mixed
Medium Competition
110
"profhilo liverpool"
Avg. treatment: £350-£500
Low Competition
90
"lip fillers wirral"
Avg. treatment: £170-£350
Low Competition
70
"aesthetics chester"
Avg. treatment: Mixed
Low Competition
50
"tear trough filler liverpool"
Avg. treatment: £250
Low Competition
40
"polynucleotides liverpool"
Avg. treatment: £200-£400
Low Competition
30
"doctor led aesthetics wirral"
Avg. treatment: Premium
Low Competition
2,820
searches per month in Wirral and Liverpool for treatments Underlining Beauty offers

These 12 keywords add up to 2,820 searches per month across Liverpool, Wirral, and Chester. That's people actively looking to book treatments near your clinic.

What that means in revenue: A Google Maps listing that's properly optimised typically captures 10-20% of local search impressions. At a conservative 15% capture rate and a 3% website conversion rate, that's roughly 12-13 new patients a month from Google alone. At £300 average, that's around £3,600-£3,900 per month in extra revenue. And as you expand to more locations, each new site opens up its own postcode area and keyword set.

We'd recommend setting up call tracking on your Google Business Profile from the start, even before the SEO work ramps up. That gives you a baseline for how many calls Google is currently driving, so you can measure improvement over time. And unlike ads, SEO compounds. The work you put in now keeps paying for itself month after month.

We also noticed the word Botox appears on around 60 pages of your current website, which is what's causing your Google Ads account suspensions. Cleaning that up is part of the SEO kickstart so you're not locked out of Google Ads going forward.

Important: SEO is background work, not the main focus right now. The immediate revenue comes from the reactivation and paid ads. But it's worth setting the foundation now while the new website is being built.

Source: Estimated search volumes for Merseyside/Wirral/Cheshire region, April 2026.

What Does This Actually
Make You?

Use the calculators below. Adjust the sliders to match your situation. The master total at the bottom pulls everything together.

Calculator 1: Meta Ads
This shows what happens when we run Facebook and Instagram ads. We start with your warm followers, so cost per lead is much lower than industry average. Industry benchmark: £15-25 cost per lead for warm audiences (vs £35-60 for cold). Booking rate for aesthetics: 15-25%.
£1,000
£15
20%
£300
3x
-
Leads Per Month
-
New Clients Booked
-
Month 1 Revenue
-
12-Month LTV (these clients)
-
Front-End ROAS (Month 1)
-
12-Month LTV ROAS

Front-end ROAS = Month 1 revenue divided by ad spend. LTV ROAS = 12-month lifetime value divided by ad spend. The LTV number is what actually matters.

Calculator 2: Database Reactivation
You have existing clients sitting in your booking system who haven't been back in a while. This calculator shows what happens when we reach out with a personalised offer in Week 1, before a single ad goes live.
-
6%
£350
3x
-
Clients Reactivated
-
Week 1 Revenue
-
12-Month LTV (these clients)
-
Total 12-Month Value

Database reactivation costs nothing in ad spend. It's pure profit from relationships already built. This runs in Week 1, before ads launch.

Calculator 3: SEO and Organic Search
This shows what happens when people searching for treatments in Wirral and Liverpool find you on Google. We also add an AI chat widget so visitors get an instant response, and connect the contact form to your CRM so no enquiry is missed.
-
10%
3%
£300
3x
-
Monthly Website Visitors
-
New Bookings Per Month
-
Monthly Revenue (SEO only)
-
12-Month LTV (these clients)
-
Annual SEO Revenue (compounding)

SEO compounds over time. Month 3 rankings are better than Month 1. The annual figure assumes steady growth across the year.

Master Revenue Potential

All three engines running together. This is what the full system looks like in Year 1. Adjust any calculator above and this updates automatically.

-
Meta Ads: 12-Month LTV
-
Database Reactivation: 12-Month Value
-
SEO: Annual Revenue
-
Current Annual Revenue (baseline)
-
Total Year 1 Revenue Potential
-
Blended ROI (CSP fee + ad spend)

The 4 Treatments We'll
Build Campaigns Around

Based on your pricing, your existing best-sellers, and the highest lifetime value opportunities.

💉
Anti-Wrinkle Injections (Botulinum Toxin)
From £120 (women), £180 (men). Up to 3 areas at £200/£300
Chris called this the bread and butter. Patients come back roughly 3 times a year, which makes it the best treatment for building a reliable repeat-booking pipeline. The GP-led angle means you can charge a premium over nurse-led competitors, and the men's pricing tier is an area most clinics completely overlook.
Lifetime value: £600-£900 per patient (3x per year repeat)
Dermal Fillers and Lip Fillers
From £170 (lip 0.5ml) to £350 (nose augmentation)
Huge range of options: lips, cheeks, chin, jaw, tear trough, nose. One consultation can easily lead to multiple treatments. A patient who comes in for lips often ends up booking cheek or jaw work too, which pushes the average transaction value up.
Lifetime value: £800-£1,500 per patient (repeat every 6-12 months, plus cross-sell into other areas)
🔬
Profhilo
£500 (includes 2 treatments)
This is the high-ticket play. Profhilo is trending in the UK right now and the package pricing is already set up. Great before-and-after content for ads. Patients who book Profhilo tend to be your best long-term clients because they're investing in skin quality, not just a quick fix.
Lifetime value: £1,000-£1,500 per patient (annual maintenance plus other skin treatments)
🤖
AI Skin Analysis + GP Consultation
Complimentary consultation (front-end offer)
Chris mentioned the AI face analysis machine on the call. This is the ideal way to get quality patients through the door. It's not a discount or a giveaway. It's a proper consultation with a qualified GP that starts with an AI scan. The kind of person who books that is already serious about their skin and willing to invest in treatment.
Lifetime value: £500-£2,000+ per patient (consultation converts to full treatment plan)

From This Call
to Fully Booked Diary

Here's exactly what happens, week by week. No vague strategy sessions. Concrete actions with measurable outcomes.

Days 1-3: Onboarding
Full Audit + PatientFlo Setup
We go through the entire digital presence across the business. PatientFlo gets connected to Dermis and Aesthetic Nurse Software so everything is tracked from day one.
Week 1: Both Engines Start
Reactivation and ads launch in parallel.
Database reactivation reaches your 3,000 patients alongside your existing email marketing. At the same time, the first Meta ad campaigns go live with GP-led creative and financially qualified audiences.
Month 2: Optimise
Scale what's working. Cut what isn't.
By now we can see which campaigns bring patients who come back and spend. We double down on those and cut the rest. Profhilo and polynucleotide campaigns launch.
Month 3: System Proven
Full visibility. Every location contributing.
You know the cost per patient to the penny. You know which locations are performing. The system is documented and repeatable.
Month 6-12: Exit Positioning
Documented, scalable, sellable.
Documented acquisition system, predictable revenue, clean data. That's the difference between a 3x and a 5-8x EBITDA multiple when you decide to sell.

The Team Behind
Your Growth

Not an agency. Not a freelancer. A specialist team that has built this exact system for aesthetics clinics and knows your industry inside out.

Tomas
Tomas
Founder, Clinic Success Partners
Biomedical engineering background: systems-first, not marketing-first. Built the clinic growth operating system after years of frustration with agencies that delivered graphs but not revenue. Personally oversees every client onboarding. Specialises in Meta ads, SEO, AI systems implementation, web development, and software development.
Biomedical Engineering Meta Ads SEO AI Systems Web Dev
Jess
Jess
COO, Head of Client Success
6 years of marketing experience exclusively in aesthetics. Former teacher, which means she's exceptional at explaining complex strategies in plain English. Specialises in offer creation, patient experience design, and Facebook and Instagram advertising. The person who makes sure the system actually runs day to day.
Aesthetics Marketing Offer Creation Facebook Ads Patient Experience
Dr. H. Kala Eulitt, DC
Dr. H. Kala Eulitt, DC
Clinical Business Advisor
Chiropractor and clinic growth strategist who has built, scaled, and sold multiple healthcare practices. Specialises in turning clinical expertise into systemised, sellable businesses. Advises on pricing strategy, package design, consultation conversion, and long-term exit positioning. Understands the language of clinic owners, not just marketers.
Clinic Growth Practice M&A Pricing Strategy Exit Planning

Results From Clinics
Just Like Yours

These are the kinds of results we see when a clinic has a strong foundation and we install the system.

£27,000
Database Reactivation, Week 1
Marc Yune's clinic generated £27,000 from a database of 570 contacts in the first week, before a single ad went live.
Marc Yune, CSP Client
£32,000
First 30 Days, Full System
Another CSP client generated £32,000 in their first 30 days running the full system: database reactivation, Meta ads, and consultation conversion training all running simultaneously.
CSP Client Case Study
<£15
Cost Per Lead, Warm Audiences
For clinics with strong organic presence, our best-performing campaigns regularly achieve under £15 cost per lead when retargeting warm Instagram audiences. Industry average is £35-£60.
CSP Benchmark, UK Aesthetics Clients
Watch the Case Studies on the Clinic Success Secrets Podcast

Two Clinics. Same Revenue.
Two Very Different Futures.

Both clinics are doing £40,000 a month. But one is worth twice as much as the other. The difference is what's underneath.

Path A: No Systems
Revenue sourceWord-of-mouth only
Patient acquisitionUnpredictable
Owner dependencyOwner does everything
Data trailNone
SOPs and playbooksNone
Team knowledgeTribal / in the owner's head
Transferable assetsNone
Compliance readinessScattered
Buyer offers
£500,000
2.5x annual profit
vs
Path B: With CSP Systems
Revenue sourceAds + SEO + database + organic
Patient acquisition50+ leads/month, tracked
Owner dependencySystem runs without owner
Data trail12+ months in PatientFlo
SOPs and playbooksDocumented and transferable
Team knowledgeWritten systems, not tribal
Transferable assetsAd accounts, database, playbooks
Compliance readinessAudit-ready (CQC, GDPR)
Buyer offers
£1,000,000
5x annual profit

Same revenue. £500,000 difference. It starts with what you build today.

Everything we install — the ad system, PatientFlo, the documented playbooks, the automated follow-up — these are the exact things a buyer pays a premium for. We're not just filling your diary. We're building the business you can eventually sell.
The 12-Month Vision for Underlining Beauty
Month 1-3: Revenue growing. PatientFlo tracking every pound across the business.
Month 4-6: Acquisition systems fully documented. Dermis app adoption climbing.
Month 7-9: Training academy growing. New location planning from a position of strength.
Month 10-12: Underlining Beauty is the dominant GP-led brand in the Wirral and surrounding areas.
Year 2: Multi-site expansion from a position of strength. Premium EBITDA valuation. Exit-ready whenever you choose.

Choose the Plan That
Fits Where You're Going

Every plan includes the full system: database reactivation, Meta ads management, PatientFlo tracking, offer creation, and consultation support. The difference is depth and duration.

Setup Fee: £1,000 (normally)
All plans include a one-time £1,000 onboarding and setup fee. If you decide to move forward this month, we will waive this fee entirely. That means the 90-Day Accelerator is £3,000 all-in, not £4,000. This offer is only available for the Wirral and Liverpool exclusivity slot.
Monthly
£1,300/month
Rolling monthly engagement. Full system access, no long-term commitment.
  • Database reactivation campaign
  • Meta ads management (Facebook and Instagram)
  • PatientFlo dashboard access
  • Monthly strategy call
  • Ad creative production
  • Offer and package consultation
Get Started
6-Month Partnership
£5,000 total
Full system plus academy planning and expansion blueprint. For clinics ready to scale.
  • Everything in the 90-Day plan
  • 6 months of Meta ads management
  • Academy launch strategy and blueprint
  • Multi-location expansion planning
  • Quarterly in-depth strategy sessions
  • Priority support access
  • Exit and sellability positioning
Build the Empire

£2650+ in Bonuses
Included at No Extra Cost

Exactly What You Get
Over 90 Days

So there's no ambiguity. Here's the full scope of what's covered.

What we handle
  • Database reactivation campaign (SMS, WhatsApp, email)
  • Meta ads management (Facebook and Instagram)
  • Ad creative production and editing (we just ask you to send over photos and video content)
  • PatientFlo setup and reporting
  • Offer and pricing strategy session
  • Monthly strategy call, plus a mid-month progress update
  • Google Business Profile optimisation
  • SEO kickstart (foundational SEO improvements for your current or new website)
  • Call tracking setup for Google Business Profiles
  • SEO audit
  • AI chat widget for the website
  • Full digital audit
  • Competitor research
  • Front desk training
What's separate
  • Ad spend (paid directly to Meta, £1,000/month recommended)
  • SMS costs for database reactivation where patients don't have WhatsApp (minimal, zero markup)
  • Website redesign (you're handling that separately)

Some Questions
You May Have

Based on our call, here are the real questions you're probably weighing up. Honest, straight answers so you can make an informed decision.

A typical agency runs ads, sends you leads, and that's it. Nobody checks whether those patients came back. Nobody measures lifetime value. Nobody works your existing database in parallel. We do all of that, and we track everything through PatientFlo so you can see the actual revenue each part of the system generates. Not impressions, not clicks. Actual pounds from actual patients who return.

We use what we call Affluent Area Targeting. Instead of casting a wide net and hoping for the best, we specifically target higher-income postcodes and demographics around each of your clinic locations. On top of that, we build lookalike audiences modelled on your best existing patients, the ones who've come back multiple times and spent real money. Your front-end is a GP consultation with an AI skin analysis, not a discount. The kind of person who books that is already serious and willing to invest. And PatientFlo tracks lifetime value per lead source, so we can see which campaigns produce patients who stay versus those who book once and disappear. If a campaign starts attracting the wrong crowd, we see it in the data and kill it straight away. We track payback periods and lifetime value, not just cost per lead.

Your email marketing and the Dermis app keep running exactly as they are. What we add sits alongside that. Direct, personalised SMS and WhatsApp outreach to the patients who haven't engaged with the emails or downloaded the app yet. We also set up long-term nurture sequences for new leads that come in through the ads, so they're being warmed up and educated over time, not just contacted once and forgotten. Plus the acquisition side: financially qualified Meta ads that bring in new patients who look like your best existing ones. And PatientFlo ties it all together so you can see the full picture across the business.

The management fee is £3,000 for 90 days, or £1,300 a month on a rolling basis. There's normally a £1,000 setup fee but we're waiving that this month. Our rates are increasing after April due to demand, so this is the most competitive these prices will be. Ad spend is separate and goes directly to Meta. We recommend £1,000 a month to start, and you control that budget directly. Total outlay over 90 days: £6,000. If the system doesn't at least generate £6,000 in revenue over those 90 days, you get a full refund on the management fee. No questions asked.

The system is built to scale. When you open a new location, it gets its own campaign, its own targeting radius, and its own tracking. One dashboard showing everything. You've already run up to 10 sites before, so you know the model. The difference this time is you'll have documented acquisition systems in place from day one at each new site.

Yes, you can start right now. The database reactivation uses SMS, WhatsApp, and email, not the website. The Meta ads can run to a simple booking form or lead form. The SEO foundation work starts at the Google Business Profile level, which is independent of the website. And when the new site is ready, we do a fresh SEO pass on it so it's optimised from the day it launches.

Smart thinking, and it's something we can help structure once the core system is running. Partnerships tend to be a slower burn. The reactivation and paid ads will move the needle faster in the first 90 days. Once those are generating consistent revenue, we can layer in partnership outreach as an additional channel. It's a bonus on top of the core system.

Database reactivation starts generating revenue within the first couple of weeks. It runs alongside your existing email marketing, so nothing gets replaced. Meta ads typically take 4-6 weeks to optimise and show consistent results. By month 3, you'll have full visibility on what the system delivers and can decide whether to continue, scale, or adjust.

The total outlay over 90 days is £6,000: £3,000 management fee and £3,000 in ad spend to Meta. If the system doesn't at least cover that £6,000 in revenue generated, you get a full refund on the management fee. No questions asked. That's there for peace of mind as a bare minimum. We plan and expect to drastically outperform that number. With 2,000+ reachable patients in your CRM and your treatment menu, the maths is firmly on your side.

This is probably the single most valuable reason to start now. A clinic group running on reputation with no documented acquisition system typically sells for 2-3x EBITDA. A group with proven systems, predictable revenue, and clean data across the business typically sells for 5-8x EBITDA. On your numbers, that's a difference of hundreds of thousands of pounds at exit. Dr. Kala Eulitt on our team has built and sold multiple practices and advises specifically on this.

We handle the strategy, the reactivation campaigns, the ad creative and targeting, the PatientFlo tracking, and the SEO groundwork. You handle approving the messages before they go out, making sure your team can handle the bookings, and the clinical delivery. We're not here to tell you how to do aesthetics. You know that better than anyone. We're here to install the system that brings the right patients through the door and tracks every pound.

After 90 days you'll have the data to make a clear decision. PatientFlo will show you exactly what the system generated. We'd recommend moving to the 6-month plan at that point because that's where the exit positioning, expansion planning, and academy strategy work comes in. But if you'd rather keep it flexible, you can continue rolling month to month at £1,300, or prepay again for another block. Entirely your call. The database reactivation and SEO groundwork we've done doesn't disappear either way.

Dr Nyla is the biggest competitor running paid ads in your region right now. They're a corporate chain with premium positioning and multi-city campaigns. But they don't have what you have: a local, personal, GP-led clinic that patients feel genuinely connected to. Your GP-led creative will outperform their corporate approach on trust and repeat bookings. And they can't match 12 years of local reputation.

The ads are about 30-40% of what we do. The rest is database reactivation alongside your existing email marketing, PatientFlo tracking with sales cycle and payback period analysis, SEO groundwork including cleaning up the Botox issue on your website, and consultation conversion support. We also handle all the ad creatives and video editing. We just ask you to send over raw photos and video content, and we take care of the design and production from there. The ads work because the system around them works.

3,000 Patients. A GP-Led Brand. A System That Pays for Itself.

Chris, the management fee is £3,000 for 90 days (setup fee waived this month). Ad spend is £1,000 a month paid directly to Meta. Total outlay: £6,000. A conservative reactivation of your database alone, even assuming only 2,000 are still reachable, has the potential to generate £30,000 in revenue. And that's before the paid ads bring in a single new patient. If the system doesn't at least cover the £6,000, you get a full refund on the management fee. No questions asked. That's the bare minimum guarantee. We expect to drastically outperform it.

"You most likely don't have a marketing problem. You have a systems problem." - Tomas, Friday call
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